1. Terms of Use

Last Updated: November 2025

Welcome to Utamaduni Souvenirs Limited (“we,” “our,” or “us”). By accessing or using our website https://utamadunienterprises.com (“the Site”), you agree to comply with and be bound by these Terms of Use. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting or making a purchase from our Site, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you may not access or use the Site.

2. Eligibility

You must be at least 18 years old to make purchases or use our services. By using this Site, you represent that you are of legal age to form a binding contract.

3. Products and Services

We specialize in the sale of souvenirs, handicrafts, gifts, and cultural artifacts. Product descriptions, prices, and availability may change without notice. We make every effort to ensure accuracy but cannot guarantee that descriptions or images are error-free.

4. Orders and Payments

Orders are processed once payment is confirmed. We accept major payment methods as indicated on our checkout page. By placing an order, you agree to provide accurate information and authorize us to charge your payment method.

5. Shipping and Delivery

Shipping timelines vary based on destination and courier. We strive to dispatch orders promptly, but delivery times are estimates and not guaranteed. Any customs fees or import taxes are the buyer’s responsibility.

6. Intellectual Property

All content on this Site — including logos, text, images, and designs — is owned by Utamaduni Souvenirs Limited or licensed to us. Unauthorized use, reproduction, or distribution is prohibited.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of this Site or the products purchased. Our total liability shall not exceed the total amount paid for the product or service in question.

8. User Conduct

You agree not to:

  • Use the Site for unlawful purposes;
  • Upload harmful or malicious content;
  • Attempt to hack, disrupt, or gain unauthorized access to our systems.

9. Termination

We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.

10. Governing Law

These Terms shall be governed by the laws of the Republic of Kenya, without regard to conflict of law principles.

11. Contact Us

If you have questions about these Terms, please contact us at:
📧 info@kisikazi.shop
📞 +254 718 406 528