Privacy Policy

Last Updated: November 2025

Utamaduni Souvenirs Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

We may collect:

Personal information: Name, email address, phone number, billing/shipping address.
Payment details: Processed securely through third-party providers (we do not store full card details).
Website usage data: IP address, browser type, pages visited, time spent on the site.

2. How We Use Your Information

We use collected data to:

Process and fulfill your orders.
Communicate with you about your purchases or inquiries.
Improve our products, services, and website.
Send marketing communications (only if you opt-in).

3. Sharing Your Information

We do not sell or rent personal data. We may share limited information with:

Service providers (payment processors, couriers, hosting partners) who assist us in running our operations.
Legal authorities if required by law or to protect our rights.

4. Data Security

We use SSL encryption and secure hosting to protect your information. While we take reasonable precautions, no internet transmission is 100% secure.

5. Cookies

Our website uses cookies to improve user experience, store preferences, and analyze traffic. You can manage or disable cookies in your browser settings.

6. Your Rights

You may:

Request access to the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.

8. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date.

9. Contact Us

For privacy concerns or data requests, contact:
📧 payments@kisikazi.shop
📞 +254 703 943 541